Is this order or prize text from Dan Murphy's a scam?
Scammers impersonate trusted retailers like Dan Murphy's with fake order-problem, prize and gift-card messages. A text, email or message that looks like it's from Dan Murphy's can be genuine — but it can just as easily be a scam built to look identical. The good news: a few quick checks almost always tell a real Dan Murphy's message from a fake.
Genuine Dan Murphy's links only ever go to danmurphys.com.au. Below is exactly what a real Dan Murphy's message looks like, the scams currently circulating in its name, the red flags that give a fake away, and a real example to compare against. Got a message in front of you? Check it now for an instant verdict.
What a real Dan Murphy's message looks like
Genuine messages from Dan Murphy's only ever link to danmurphys.com.au.
- Messages from Dan Murphy's use the official danmurphys.com.au domain or come through their verified mobile app only.
- Genuine Dan Murphy's emails about orders, click-and-collect, or member rewards always reference a real purchase or your Dan Murphy's account.
- Dan Murphy's never sends unsolicited texts asking for personal details or gift-card codes.
- Legitimate Dan Murphy's promotions are announced inside the app or on danmurphys.com.au, not via random links.
- Any real Dan Murphy's communication uses Australian English and includes your actual order or membership number.
Crucially, Dan Murphy's will never tell you that you've won a prize you didn't enter, or ask for card details to 'release' an order, over SMS.
Common Dan Murphy's scams
- Scammers send SMS claiming you have won a Dan Murphy's gift card and directing you to a fake survey site.
- Emails impersonating Dan Murphy's ask you to 'claim' a voucher by logging in on a lookalike domain.
- Fraudsters pose as Dan Murphy's customer service and request you verify a recent 'suspicious order' by clicking a link.
- Scam messages offer a large Dan Murphy's discount in exchange for completing a short survey that steals login details.
Red flags to watch for
- The message contains a link to any domain other than danmurphys.com.au.
- It asks for your Dan Murphy's password, credit-card details, or gift-card codes.
- The text claims you have won a prize or need to act immediately to claim a reward.
- The sender address or link uses slight misspellings such as danmurphys-secure-login.com or dan-murphys.net.
- The message contains urgent language like 'account suspended' or 'gift card expires today'.
Scam text examples
Here's a real example of a scam message impersonating Dan Murphy's, with the tell-tale red flags highlighted. Compare it against anything you've received.
Dan Murphy's: You've been selected for a $100 gift card! Complete our quick survey here: danmurphys-secure-login.com/claim before it expires.
What gives it away:
- The message contains a link to any domain other than danmurphys.com.au.
- It asks for your Dan Murphy's password, credit-card details, or gift-card codes.
- The text claims you have won a prize or need to act immediately to claim a reward.
- The sender address or link uses slight misspellings such as danmurphys-secure-login.com or dan-murphys.net.
- The message contains urgent language like 'account suspended' or 'gift card expires today'.
Not sure about your message?
Paste the suspicious Dan Murphy's text or email and get an instant scam verdict, free.
How to verify a message from Dan Murphy's
- Type danmurphys.com.au directly into your browser to check orders or rewards.
- Open the official Dan Murphy's app on your phone to view member offers and click-and-collect details.
- Use the contact form inside your logged-in account at danmurphys.com.au.
Where to report a scam impersonating Dan Murphy's
Received — or fell for — a message impersonating Dan Murphy's? Report it. It helps authorities and carriers shut the campaign down for everyone who gets the next one.
- Scamwatch — Report the scam to the ACCC's national scam service.
- ReportCyber — Report cybercrime and financial loss to the police.
- ACMA — Report scam texts and spam SMS or calls.
- Forward to 7226 (SPAM) — Forward the scam SMS to short code 7226 so your carrier can block the source.
- IDCARE — Free identity and cyber support if your details were taken.
Frequently asked questions
I got a text from Dan Murphy's with a link — is it a scam?
Dan Murphy's does not send SMS messages with links. Delete the message and verify any offer by logging into your account at danmurphys.com.au or through the official app.
How do I know if a Dan Murphy's email is real?
Check the sender domain ends exactly with danmurphys.com.au and that the email references a purchase or reward you actually made. If in doubt, log in directly at danmurphys.com.au rather than clicking any link.
Dan Murphy's survey scam text — what should I do?
Do not click the link or enter any details. Report the message at scamwatch.gov.au and delete it.
Someone claiming to be from Dan Murphy's asked for my gift-card code — is that normal?
No. Dan Murphy's never asks for gift-card codes by email or SMS. If this happens, treat it as a scam and report it via scamwatch.gov.au.
Related scam types
Scams impersonating Dan Murphy's usually fit one of these patterns. Learn how each works:
Related brands
Other retail names scammers impersonate — check a message from one:
This guide is general information, not legal or financial advice — always verify with Dan Murphy's through an official channel.