Is this order or prize text from Bunnings a scam?
Scammers impersonate trusted retailers like Bunnings with fake order-problem, prize and gift-card messages. A text, email or message that looks like it's from Bunnings can be genuine — but it can just as easily be a scam built to look identical. The good news: a few quick checks almost always tell a real Bunnings message from a fake.
Genuine Bunnings links only ever go to bunnings.com.au. Below is exactly what a real Bunnings message looks like, the scams currently circulating in its name, the red flags that give a fake away, and a real example to compare against. Got a message in front of you? Check it now for an instant verdict.
What a real Bunnings message looks like
Genuine messages from Bunnings only ever link to bunnings.com.au.
- Bunnings never sends marketing or promotional SMS from short codes or random numbers
- Genuine Bunnings communications about gift cards or competitions are posted only on bunnings.com.au and its verified social accounts
- Bunnings does not ask customers to click links in messages to claim prizes or redeem gift cards
- Any real Bunnings gift card offer requires in-store purchase or redemption through the official website only
Crucially, Bunnings will never tell you that you've won a prize you didn't enter, or ask for card details to 'release' an order, over SMS.
Common Bunnings scams
- Scammers post Facebook ads or comments promising free Bunnings gift cards if you click a link or fill out a form
- Fraudsters create lookalike pages mimicking Bunnings giveaways and direct users to fake entry sites
- Messages claim you have won a Bunnings gift card and ask for personal details or an upfront fee to release it
Red flags to watch for
- Message or post claims you have won a Bunnings gift card without any prior purchase or entry
- Link uses a domain that is not bunnings.com.au, such as bunnings-giftcards.net or bunnings-claim.com
- Request for bank details, card numbers or an activation fee to receive the supposed gift card
- Urgent language saying the offer expires today or that only a limited number of cards remain
Scam text examples
Here's a real example of a scam message impersonating Bunnings, with the tell-tale red flags highlighted. Compare it against anything you've received.
Congratulations! You've been selected for a $200 Bunnings gift card. Claim it now at bunnings-giftwin.com.au before it expires.
What gives it away:
- Message or post claims you have won a Bunnings gift card without any prior purchase or entry
- Link uses a domain that is not bunnings.com.au, such as bunnings-giftcards.net or bunnings-claim.com
- Request for bank details, card numbers or an activation fee to receive the supposed gift card
- Urgent language saying the offer expires today or that only a limited number of cards remain
Not sure about your message?
Paste the suspicious Bunnings text or email and get an instant scam verdict, free.
How to verify a message from Bunnings
- Visit bunnings.com.au directly and check the promotions or gift card section yourself
- Use the official Bunnings mobile app downloaded from the Apple App Store or Google Play
Where to report a scam impersonating Bunnings
Received — or fell for — a message impersonating Bunnings? Report it. It helps authorities and carriers shut the campaign down for everyone who gets the next one.
- Scamwatch — Report the scam to the ACCC's national scam service.
- ReportCyber — Report cybercrime and financial loss to the police.
- ACMA — Report scam texts and spam SMS or calls.
- Forward to 7226 (SPAM) — Forward the scam SMS to short code 7226 so your carrier can block the source.
- IDCARE — Free identity and cyber support if your details were taken.
Frequently asked questions
I saw a Facebook post offering a free Bunnings gift card — is it a scam?
Yes. Bunnings only runs gift card promotions through bunnings.com.au, not via random Facebook ads or messages.
How do I know if a Bunnings gift card offer is real?
Check the promotions section on bunnings.com.au. Real offers never ask you to click external links or pay fees.
What should I do if I clicked a fake Bunnings gift card link?
Visit scamwatch.gov.au to report it and monitor your accounts for any unusual activity.
Related scam types
Scams impersonating Bunnings usually fit one of these patterns. Learn how each works:
Related brands
Other retail names scammers impersonate — check a message from one:
This guide is general information, not legal or financial advice — always verify with Bunnings through an official channel.