Aussie Broadband scam message examples

These are illustrative examples, modelled on common scam patterns, of messages impersonating Aussie Broadband — fully defanged and shown here so you can recognise the pattern. They are illustrations, not genuine Aussie Broadband messages. Got a message you're unsure about right now? Check it in the free scanner.

Example scam messages

Example scam text messageExample only. Not a real message.

AussieBB: Your latest invoice is unpaid and your service will be restricted tonight. Update your payment details at aussiebb-payments[.]example to stay connected.

What gives it away:

The link is a lookalike address; a link that looks right proves nothing either, so check your balance in the MyAussie app or by logging in at aussiebroadband.com.au yourself
A same-night restriction deadline is manufactured pressure; Aussie Broadband says a utilities company wouldn't cut you off after one random, unwarranted text message
It gives no specific invoice or usage detail, a mild flag at best: a message that quotes real details proves nothing either, because names and account details leak in data breaches

Example scam emailExample only. Not a real message.

Subject: Payment method declined. Dear Customer, we could not process your Aussie Broadband direct debit. Verify your card within 24 hours at myaussie-verify[.]invalid or your plan will be suspended.

What gives it away:

Don't enter card details on a page reached from an email link; check payment status in the MyAussie app or by logging in at aussiebroadband.com.au yourself
'Dear Customer' is a generic greeting, a sign ACMA lists for telco impersonation, though a message that does use your name proves nothing, because names leak in data breaches
A 24-hour suspension countdown exists to make you act before checking your account yourself

How to check a message you've received

Never tap a link in an unexpected message. Instead, paste the text into the free message checker for an instant verdict, or check a suspicious link with the link & website checker. To verify directly, contact Aussie Broadband through its official app or the number on its real website — never the details in the message itself.

Understand the scam and the brand

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Frequently asked questions

Is this Aussie Broadband message real or a scam?

The messages on this page are defanged examples of Aussie Broadband impersonation scams — illustrations modelled on common scam patterns, not genuine Aussie Broadband messages. To judge a specific message you've received, paste it into the free Scam Scanner checker for an instant verdict, or verify it directly through Aussie Broadband's official app or website.

How can I tell a fake Aussie Broadband message from a genuine one?

Aussie Broadband says not to trust anyone calling to tell you your internet will be disconnected, and to hang up and contact it directly. The examples below break down the tells that give a fake away — unexpected links, urgency, and requests for payment or details. If anything asks you to click a link or hand over information, treat it as suspicious until you've verified it independently.

What should I do if I already clicked a link or paid?

Act quickly: contact your bank, then follow the step-by-step recovery guide at /what-to-do. It walks you through who to contact — your bank, IDCARE and the right reporting channel — in the order that matters most.