Is this bill or text from Origin Energy a scam?
Energy and utility providers like Origin Energy are impersonated with fake overdue-bill and refund messages. A bill, text or email that looks like it's from Origin Energy can be genuine — but it can just as easily be a scam built to look identical. The good news: a few quick checks almost always tell a real Origin Energy message from a fake.
Genuine Origin Energy links only ever go to originenergy.com.au. Below is exactly what a real Origin Energy message looks like, the scams currently circulating in its name, the red flags that give a fake away, and a real example to compare against. Got a message in front of you? Check it now for an instant verdict.
What a real Origin Energy message looks like
Genuine messages from Origin Energy only ever link to originenergy.com.au.
- Genuine Origin Energy messages only appear inside your logged-in account at originenergy.com.au or via the Origin app
- Origin never sends unsolicited SMS links about bills, disconnections or refunds
- Billing and usage alerts from Origin are delivered through your secure online account, not via random text messages
- Any genuine contact from Origin will reference your specific account number or recent bill details you already have on file
Crucially, Origin Energy will never threaten same-day disconnection unless you pay immediately through a link in a message.
Common Origin Energy scams
- SMS claiming an urgent disconnection or final notice that directs you to click a link to avoid power being cut off
- Messages pretending to be a missed payment or refund that ask you to log in via a provided link to “secure” your account
- Texts warning of a price change or new plan that push recipients to enter card or personal details on a fake site
Red flags to watch for
- Any SMS from Origin Energy asking you to click a link to view or pay a bill
- Messages threatening immediate disconnection unless you act right now
- Sender addresses or links that do not end in originenergy.com.au
- Requests for your date of birth, card details or login password via text
- Pressure to act within minutes or hours to avoid losing power
Scam text examples
Here's a real example of a scam message impersonating Origin Energy, with the tell-tale red flags highlighted. Compare it against anything you've received.
Origin Energy: Your electricity will be disconnected today unless payment is made. Avoid outage now: origin-energy-secure-login.com.au
What gives it away:
- Any SMS from Origin Energy asking you to click a link to view or pay a bill
- Messages threatening immediate disconnection unless you act right now
- Sender addresses or links that do not end in originenergy.com.au
- Requests for your date of birth, card details or login password via text
- Pressure to act within minutes or hours to avoid losing power
Not sure about your message?
Paste the suspicious Origin Energy text or email and get an instant scam verdict, free.
How to verify a message from Origin Energy
- Log in directly at originenergy.com.au
- Use the official Origin Energy mobile app
- Type originenergy.com.au yourself into your browser to reach your account
Where to report a scam impersonating Origin Energy
Received — or fell for — a message impersonating Origin Energy? Report it. It helps authorities and carriers shut the campaign down for everyone who gets the next one.
- Scamwatch — Report the scam to the ACCC's national scam service.
- ReportCyber — Report cybercrime and financial loss to the police.
- ACMA — Report scam texts and spam SMS or calls.
- Forward to 7226 (SPAM) — Forward the scam SMS to short code 7226 so your carrier can block the source.
- IDCARE — Free identity and cyber support if your details were taken.
Frequently asked questions
I got a text from Origin Energy with a link — is it a scam?
Yes. Origin Energy does not send SMS links about bills or disconnections; always log in via originenergy.com.au yourself.
How do I know if an Origin Energy message is real?
Check inside your logged-in account at originenergy.com.au; genuine alerts never arrive as unsolicited SMS with links.
What should I do if I clicked a fake Origin Energy link?
Visit scamwatch.gov.au for steps and consider contacting IDCARE on 1300 432 273 if personal details were entered.
Related scam types
Scams impersonating Origin Energy usually fit one of these patterns. Learn how each works:
Related brands
Other utility names scammers impersonate — check a message from one:
This guide is general information, not legal or financial advice — always verify with Origin Energy through an official channel.