Origin Energy energy bill scam message examples
Example scam messages
FINAL NOTICE from Origin: disconnection crew scheduled for your address today. Prevent power loss, settle now: origin-disconnect-hold[.]example
What gives it away:
- Origin lists being told to act urgently or face a consequence 'like disconnection within an unusually short window' among the signs of a scam
- A crew 'scheduled today' compresses your thinking time; real disconnection processes do not run through one text message
- The link isn't originenergy.com.au or origin.com.au; check your balance in My Account or the Origin app instead
Subject: Payment issue on your Origin account. We could not process your last payment and a credit is being held for you. Log in at origin-account-refunds[.]example to secure your account and release your refund.
What gives it away:
- Missed payment plus a waiting refund in the same message is bait; each half is meant to hook a different reader
- The login link is a lookalike, not originenergy.com.au or origin.com.au, and Origin states it won't ask for your My Account password by email; 'securing your account' through it hands the password over
- Any real payment problem or credit would be visible inside your logged-in Origin account or the Origin app
A page at origin-newplan-offers[.]example warns that your electricity plan is changing and your rate will jump unless you confirm your details, then asks for your date of birth, card number and account password to 'lock in' the old price.
What gives it away:
- No energy retailer needs your card number, password and date of birth to keep you on a plan; that combination exists to take over your accounts
- The address isn't originenergy.com.au or origin.com.au, the domains Origin says genuine links point to
- Price-change panic is the hook named in Origin impersonation scams; plan details are checked by logging in yourself, not through a supplied page
How to check a message you've received
Never tap a link in an unexpected message. Instead, paste the text into the free message checker for an instant verdict, or check a suspicious link with the link & website checker. To verify directly, contact Origin Energy through its official app or the number on its real website — never the details in the message itself.
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Frequently asked questions
Is this Origin Energy message real or a scam?
The messages on this page are defanged examples of Origin Energy impersonation scams — illustrations modelled on common scam patterns, not genuine Origin Energy messages. To judge a specific message you've received, paste it into the free Scam Scanner checker for an instant verdict, or verify it directly through Origin Energy's official app or website.
How can I tell a fake Origin Energy message from a genuine one?
Origin says genuine links point to originenergy.com.au or origin.com.au, and warns that scam sites use lookalike, often misspelt addresses; a link can still be disguised, so check your account in My Account or the Origin app yourself. The examples below break down the tells that give a fake away — unexpected links, urgency, and requests for payment or details. If anything asks you to click a link or hand over information, treat it as suspicious until you've verified it independently.
What should I do if I already clicked a link or paid?
Act quickly: contact your bank, then follow the step-by-step recovery guide at /what-to-do. It walks you through who to contact — your bank, IDCARE and the right reporting channel — in the order that matters most.