Red Energy energy bill scam message examples
Example scam messages
Red Energy: Your electricity account is overdue and supply will be interrupted at 4pm today. To keep your power on, settle the balance now at red-energy-billpay[.]example or call 1300 000 000.
What gives it away:
- The link isn't redenergy.com.au and the number isn't Red Energy's listed 131 806; check your balance in the Red Energy app instead
- A same-afternoon cut-off is designed to stop you checking; no legitimate energy retailer threatens same-day disconnection through a link in a text
- It names no account or bill you could match, so the only way to test it is to open your own account, which is exactly what it hopes you'll skip
Subject: You're owed a credit. Our records show you overpaid your last Red Energy bill. To receive your refund of $94.20, confirm your card details at redenergy-refunds[.]example/claim before Friday.
What gives it away:
- A refund you have to claim through a link is bait; a genuine credit would show on your account when you log in to the Red Energy app or MyAccount
- Typing in your card details to 'receive' money is backwards: the page exists to collect your card number
- The address is a lookalike, not redenergy.com.au
A page at red-energy-plans[.]example says your current plan is ending and your rates will rise from next month unless you 'lock in' your price today by entering your MyAccount password and card number.
What gives it away:
- No plan change needs you to type your password and card number into a page someone sent you; sign in to MyAccount or the app yourself to see your real plan
- A same-day deadline to avoid a price rise is manufactured urgency
- The address isn't redenergy.com.au, however closely the page copies Red Energy's look
How to check a message you've received
Never tap a link in an unexpected message. Instead, paste the text into the free message checker for an instant verdict, or check a suspicious link with the link & website checker. To verify directly, contact Red Energy through its official app or the number on its real website — never the details in the message itself.
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Frequently asked questions
Is this Red Energy message real or a scam?
The messages on this page are defanged examples of Red Energy impersonation scams — illustrations modelled on common scam patterns, not genuine Red Energy messages. To judge a specific message you've received, paste it into the free Scam Scanner checker for an instant verdict, or verify it directly through Red Energy's official app or website.
How can I tell a fake Red Energy message from a genuine one?
Red Energy bills can be viewed and paid in the Red Energy app and MyAccount, so any genuine bill or overdue balance can be checked there before you act on a message. The examples below break down the tells that give a fake away — unexpected links, urgency, and requests for payment or details. If anything asks you to click a link or hand over information, treat it as suspicious until you've verified it independently.
What should I do if I already clicked a link or paid?
Act quickly: contact your bank, then follow the step-by-step recovery guide at /what-to-do. It walks you through who to contact — your bank, IDCARE and the right reporting channel — in the order that matters most.