ING scam message examples
Example scam messages
ING: Your card has been suspended pending verification. Reactivate within 2 hours at ing-card-check[.]example to avoid permanent cancellation.
What gives it away:
- ING never sends SMS asking you to verify, reactivate or unlock a card, so the very existence of this text is the proof it's fake
- The link points to a lookalike, not ing.com.au, and a real notice would sit in the secure app inbox
- A two-hour fuse on a 'permanent cancellation' is pure pressure; card problems don't work on countdowns
A caller claiming to be 'ING security' says a fraudulent transfer is leaving your Orange Everyday account this minute. To cancel it, they need you to read out the one-time code that has just arrived on your phone.
What gives it away:
- The code they want is the one authorising THEIR transfer; reading it out hands over your account
- ING contacts you through the app or when you call it, so an unsolicited security call demanding codes doesn't fit how the bank operates
- Hang up and check inside the ING Australia app; a genuine hold or alert will be waiting there
How to check a message you've received
Never tap a link in an unexpected message. Instead, paste the text into the free message checker for an instant verdict, or check a suspicious link with the link & website checker. To verify directly, contact ING through its official app or the number on its real website — never the details in the message itself.
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Frequently asked questions
Is this ING message real or a scam?
The messages on this page are defanged examples of ING impersonation scams — illustrations modelled on common scam patterns, not genuine ING messages. To judge a specific message you've received, paste it into the free Scam Scanner checker for an instant verdict, or verify it directly through ING's official app or website.
How can I tell a fake ING message from a genuine one?
ING only contacts you via the ING Australia app or when you initiate the call yourself. The examples below break down the tells that give a fake away — unexpected links, urgency, and requests for payment or details. If anything asks you to click a link or hand over information, treat it as suspicious until you've verified it independently.
What should I do if I already clicked a link or paid?
Act quickly: contact your bank, then follow the step-by-step recovery guide at /what-to-do. It walks you through who to contact — your bank, IDCARE and the right reporting channel — in the order that matters most.