Australia Post delivery scam message examples
Example scam messages
AusPost notice: We attempted delivery today but no one was home. Your item is being held at our depot. Book a new delivery window and update your address at aupost-mydelivery[.]example before it is returned to the sender.
What gives it away:
- The link isn't auspost.com.au or the AusPost app, which are the only places Australia Post directs you to track a parcel
- A genuinely missed delivery produces a card or a post office collection, not a booking page that wants your details
- It arrived from a plain mobile number, and even a spoofed 'AusPost' sender ID would prove nothing; the content is what convicts it
A tracking page styled exactly like Australia Post's shows your 'held' parcel and a form asking for your full card number, date of birth and driver licence number to 'verify your identity' before release, for a small processing charge.
What gives it away:
- Australia Post won't ask for payment or personal or financial information to release a parcel; the request itself is the scam
- No courier needs your date of birth or licence number to hand over a box; those fields are there for identity theft
- Type the tracking number into auspost.com.au yourself: a fake parcel won't exist, and a real one won't want your card
How to check a message you've received
Never tap a link in an unexpected message. Instead, paste the text into the free message checker for an instant verdict, or check a suspicious link with the link & website checker. To verify directly, contact Australia Post through its official app or the number on its real website — never the details in the message itself.
Understand the scam and the brand
Not sure about a message?
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Frequently asked questions
Is this Australia Post message real or a scam?
The messages on this page are defanged examples of Australia Post impersonation scams — real reported patterns, not genuine Australia Post messages. To judge a specific message you've received, paste it into the free Scam Scanner checker for an instant verdict, or verify it directly through Australia Post's official app or website.
How can I tell a fake Australia Post message from a genuine one?
Genuine messages: Genuine AusPost SMS show the sender ID 'AusPost' — but scammers can spoof the sender name, so judge the message itself, not the name it appears under (a text from a mobile number is a red flag). The examples below break down the tells that give a fake away — unexpected links, urgency, and requests for payment or details. If anything asks you to click a link or hand over information, treat it as suspicious until you've verified it independently.
What should I do if I already clicked a link or paid?
Act quickly: contact your bank, then follow the step-by-step recovery guide at /what-to-do. It walks you through who to contact — your bank, IDCARE and the right reporting channel — in the order that matters most.