Is this text or call from Macquarie Bank a scam?
Banks are the most impersonated organisations in Australian scams, and Macquarie Bank is no exception. A text, email or phone call that looks like it's from Macquarie Bank can be genuine — but it can just as easily be a scam built to look identical. The good news: a few quick checks almost always tell a real Macquarie Bank message from a fake.
Genuine Macquarie Bank links only ever go to macquarie.com.au, macquarie.com. Below is exactly what a real Macquarie Bank message looks like, the scams currently circulating in its name, the red flags that give a fake away, and a real example to compare against. Got a message in front of you? Check it now for an instant verdict.
What a real Macquarie Bank message looks like
Genuine messages from Macquarie Bank only ever link to macquarie.com.au, macquarie.com.
- Macquarie Bank never sends SMS messages from short codes or random mobile numbers
- Genuine Macquarie emails always come from addresses ending exactly in @macquarie.com.au or @macquarie.com
- Official Macquarie communications about accounts or investments direct customers to log in via the Macquarie app or macquarie.com.au
- Macquarie does not cold-call or email Australians offering new investment products or high-yield opportunities
- Any legitimate Macquarie message about a transaction or statement will reference the specific account product already held by the customer
Crucially, Macquarie Bank will never ask you to move money to a 'safe account', read out a one-time SMS code, or install remote-access software like AnyDesk or TeamViewer.
Common Macquarie Bank scams
- Scammers send emails claiming to be from Macquarie offering exclusive investment opportunities in shares or crypto
- Fraudsters create fake portals on domains such as macquarie-secure-invest.com and ask recipients to transfer funds or provide login details
- Emails impersonating Macquarie warn of suspicious activity on an investment account and include a link to review the activity
- Messages pose as Macquarie research or wealth teams and ask the recipient to click a link to download a performance report
Red flags to watch for
- The message contains a link to a domain that is not macquarie.com.au or macquarie.com
- The email claims Macquarie has found an investment opportunity and urges immediate action
- Contact details in the message differ from those on macquarie.com.au or the Macquarie app
- The sender asks the recipient to move money to a new account or platform to access the opportunity
- The message creates urgency by claiming the offer expires within hours or that funds are at risk
Scam text examples
Here's a real example of a scam message impersonating Macquarie Bank, with the tell-tale red flags highlighted. Compare it against anything you've received.
Macquarie Investment Alert: New high-yield opportunity available. View details and transfer funds here: macquarie-secure-invest.com/review
What gives it away:
- The message contains a link to a domain that is not macquarie.com.au or macquarie.com
- The email claims Macquarie has found an investment opportunity and urges immediate action
- Contact details in the message differ from those on macquarie.com.au or the Macquarie app
- The sender asks the recipient to move money to a new account or platform to access the opportunity
- The message creates urgency by claiming the offer expires within hours or that funds are at risk
Not sure about your message?
Paste the suspicious Macquarie Bank text or email and get an instant scam verdict, free.
How to verify a message from Macquarie Bank
- Log in directly at macquarie.com.au or through the Macquarie mobile app
- Type macquarie.com.au yourself to reach the official site
Where to report a scam impersonating Macquarie Bank
Received — or fell for — a message impersonating Macquarie Bank? Report it. It helps authorities and carriers shut the campaign down for everyone who gets the next one.
- Scamwatch — Report the scam to the ACCC's national scam service.
- ReportCyber — Report cybercrime and financial loss to the police.
- ACMA — Report scam texts and spam SMS or calls.
- Forward to 7226 (SPAM) — Forward the scam SMS to short code 7226 so your carrier can block the source.
- IDCARE — Free identity and cyber support if your details were taken.
Frequently asked questions
I received an email about a Macquarie investment offer with a link — is it a scam?
Yes. Macquarie does not send unsolicited investment offers. Do not click the link; instead go straight to macquarie.com.au yourself to check your accounts.
How can I tell if a Macquarie email is genuine?
Check that the sender address ends in @macquarie.com.au or @macquarie.com and that any link points only to those domains. If in doubt, log in via the official app or site rather than clicking anything in the email.
What should I do if I clicked a link in a fake Macquarie message?
Change your Macquarie password immediately from macquarie.com.au, monitor your accounts, and report the message at scamwatch.gov.au. If money has moved, also contact IDCARE on 1300 432 273.
Related scam types
Scams impersonating Macquarie Bank usually fit one of these patterns. Learn how each works:
Related brands
Other bank names scammers impersonate — check a message from one:
This guide is general information, not legal or financial advice — always verify with Macquarie Bank through an official channel.