Is this account alert from Binance a scam?
No, Binance itself is not a scam; it is a cryptocurrency exchange that scammers impersonate. The nuance: scammers impersonate Binance in fake withdrawal texts, Telegram 'support' messages and regulatory-verification emails, and investment scammers also coach victims into buying crypto through genuine exchanges before moving it to wallets the scammer controls. The good news: a few quick checks almost always tell a real Binance message from a fake.
Genuine Binance links lead to binance.com — but a link can be made to look real, so don't go by the link alone. Below is how genuine Binance contact usually works, the scams commonly run in its name, the red flags that give a fake away, and an example to compare against. Got a message in front of you? Check it now for an instant verdict.
What a real Binance message looks like
Genuine messages from Binance link to binance.com. Treat a link to any other address as a warning sign.
- You can check any Binance alert yourself by opening the Binance app or typing binance.com, so a genuine message doesn't need you to use a link or number inside it
- A sender name, email address or social media account that looks like Binance proves nothing, because names and addresses can be copied; judge what the message asks you to do
- Moneysmart says an exchange or platform won't ask you to share your password
- Moneysmart says not to click hyperlinks received by email or text message claiming to be from your exchange
What a genuine Binance contact shouldn't do
- Ask you to share your password; Moneysmart says an exchange or platform won't
- Ask you to read out or type a seed phrase or 2FA code, which would hand over control of your account or funds
- Contact you first by DM on Telegram, X or WhatsApp and ask you to act; treat any such 'support' account as fake, whatever its name or logo
- Push you to download a 'new' app from a link; Moneysmart says the giveaway of a fake crypto trading app is usually that it asks you to download it from their website
Common Binance scams
- SMS claiming a large withdrawal has been requested, with a link to “cancel” it that leads to a fake login page.
- Unsolicited Telegram or Twitter messages from accounts pretending to be Binance support offering to “fix” an account issue.
- Emails urging users to verify their account or move funds because of a supposed regulatory check, using an address that looks similar to @binance.com.
Red flags to watch for
- Any message that asks you to click a link to stop a withdrawal or verify your account.
- Contact from Binance-branded accounts on Telegram, Twitter or other social apps.
- Urgent language about account suspension, frozen funds or a missed verification deadline.
- Requests to download a “new” Binance app or enter seed phrases or 2FA codes on a website.
Binance scam examples
These composed examples show how scams impersonating Binance typically read, with the tells that give each one away. Compare them against anything you've received.
Binance Security: A withdrawal of 0.62 BTC to an external wallet is pending. If this was NOT you, cancel within 30 minutes at binance-withdraw-cancel[.]example or the transfer will complete automatically.
What gives it away:
- A text that asks you to click a link to cancel a withdrawal is a login trap; check any withdrawal alert by opening the Binance app or typing binance.com yourself, not through the message
- The countdown is manufactured panic designed to stop you checking the claim yourself
- The link is a lookalike domain, not the exchange's real site
A Telegram account called 'Binance Support Desk' messages you first, says your wallet has a sync error blocking withdrawals, and offers to fix it if you confirm your identity by entering your 2FA code on their 'verification portal'.
What gives it away:
- A 'Binance Support Desk' account that messages you first is a reason to assume it is fake; names and logos are easy to copy, so go to support through the Binance app you installed yourself
- A 2FA code entered on their portal is the code that lets them into your account
- Get help through the support options on Binance's official website or in the app you installed yourself, not through a chat that came to you
Subject: Action required: regulatory verification. Dear user, under new compliance rules your account must be re-verified. Complete verification at binance-compliance-au[.]example within 48 hours or your funds will be frozen pending review.
What gives it away:
- A sender or link that looks like Binance proves nothing, because addresses can be copied or disguised; don't use the link, and check the claim through the app or a site you type yourself
- Generic 'Dear user' greeting paired with a frozen-funds threat is classic phishing pressure
- Check a claim like this by logging in through the app or a site you open yourself, not through the email
Not sure about your message?
Paste the suspicious Binance text or email and get an instant scam verdict, free.
How to verify a message from Binance
Binance's real website is binance.com and the official app is the Binance app. Reach Binance through those channels, never through the details inside a message you're unsure about.
- Don't tap the link, reply to the SMS or answer the DM in any way
- Open the official Binance app, or type binance.com into your browser yourself, and check your account alerts and withdrawal history there; a genuine security event will show inside your account
- If you're still unsure, use the support options inside the official Binance app or on the binance.com address you typed yourself, rather than any contact that reached you first
- Treat any Binance-branded account that contacts you first on Telegram, Twitter/X or WhatsApp as fake by default
If you have been scammed in Binance's name
Clicked the link, paid, or shared details? Act now. The first hour matters more than anything else you do later.
- Change your Binance password and 2FA immediately from the official app or by typing binance.com yourself, then review recent logins and withdrawal activity
- If you shared a 2FA code or seed phrase, assume full compromise: change that password everywhere you reused it and contact Binance through its official app or website
- If you paid the scammer from a bank account or card, call your bank straight away to try to stop or dispute the transfer
- If you shared identity documents (licence, passport, Medicare), contact IDCARE (idcare.org) for free identity support
- Report the scam to Scamwatch and ReportCyber using the links below, and forward any scam SMS to 7226 so carriers can block the sender
Where to report a scam impersonating Binance
Received — or fell for — a message impersonating Binance? Report it. It helps authorities and carriers shut the campaign down for everyone who gets the next one.
- Scamwatch — Report the scam to the ACCC's national scam service.
- ReportCyber — Report cybercrime and financial loss to the police.
- ACMA — Complain about scam texts and spam SMS, email or calls.
- Forward to 7226 (SCAM) — Forward the scam SMS to short code 7226 so carriers can block the source.
- IDCARE — Free identity and cyber support if your details were taken.
Binance scam activity in 2026
The examples on this page show three lures scammers use in Binance's name: withdrawal-cancellation texts with a fake login link, Telegram and X accounts posing as Binance support, and compliance-themed emails claiming your funds will be frozen without re-verification. Separately, investment scammers can use genuine exchanges like Binance as the on-ramp, coaching victims to buy crypto legitimately and then transfer it to a wallet the scammer controls. The goal in each case is to pull you away from your logged-in account and harvest your credentials, 2FA codes or seed phrase. A habit that helps against every variant listed here is refusing to act through the message: open the Binance app or type binance.com yourself, and treat any unsolicited DM claiming to be Binance as likely fake.
Frequently asked questions
I got a text saying my Binance account has a withdrawal request — is it a scam?
Treat it as a scam attempt. A text that asks you to click a link to cancel a withdrawal is a common way to steal logins. Don't use the link; if you're concerned, open the Binance app or type binance.com yourself to check your account activity.
Binance support messaged me on Telegram — should I reply?
Not unless you started the conversation yourself through the app or website. Scammers copy names and logos, so treat a 'Binance support' message that contacted you first on Telegram or another social platform as fake: don't click links or share codes, and report the account to the platform.
How can I check if a Binance email is real?
Don't rely on the sender address, because email addresses and display names can be copied or disguised. Don't click links in the email; go to binance.com in your browser or open the app and check for alerts inside your account.
What is Binance's real website?
Scam Scanner's brand database lists binance.com as Binance's website, and the Binance app is the other way in. Type the address yourself or use the app you installed rather than following links; domains that add words like 'secure', 'support' or 'verify' around the Binance name are typical of lookalike pages built to steal logins.
How do I report a Binance scam in Australia?
Report it to Scamwatch (scamwatch.gov.au) so the National Anti-Scam Centre can track the campaign, and forward any scam SMS to 7226 (spells SCAM) so carriers can block the sender. If you lost money or crypto, also report it to ReportCyber (cyber.gov.au). Fake support accounts on Telegram or X should be reported inside the platform where they contacted you.
Related scam types
Scams impersonating Binance usually fit one of these patterns. Learn how each works:
Related brands
Other crypto names scammers impersonate — check a message from one:
Sources
- Phishing scams: how scammers pose as trusted organisations (Scamwatch (National Anti-Scam Centre))
- Investment scams (Scamwatch (National Anti-Scam Centre))
- Account or identity takeover scams (Scamwatch (National Anti-Scam Centre))
This guide is general information, not legal or financial advice — always verify with Binance through an official channel.