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myGov scam message examples

These are real, reported examples of scam messages impersonating myGov — fully defanged and shown here so you can recognise the pattern. They are illustrations, not genuine myGov messages. Got a message you're unsure about right now? Check it in the free scanner.

Example scam messages

Example scam text messageExample only. Not a real message.

myGov: Your Centrelink payments have been placed on hold pending an identity check. Restore access now at mygov-restore[.]example or your account will be suspended.

What gives it away:

  • Real myGov texts only announce a new Inbox message and never contain a link, so the link alone settles it
  • The domain is not my.gov.au; hyphenated or reworded variants are the classic lookalike trick
  • A payment hold that can supposedly only be fixed through a text link is manufactured pressure; a genuine issue would be waiting in your myGov Inbox
Example scam emailExample only. Not a real message.

Subject: Action required: your myGov account is locked. We detected unusual sign-in activity on your account. Confirm your identity at my-gov-signin[.]example today or your tax records will be permanently archived.

What gives it away:

  • Genuine notices sit in your myGov Inbox, which you reach by typing my.gov.au yourself, not through an emailed sign-in link
  • The lookalike domain adds hyphens and extra words to the real name
  • The threat of losing tax records is bait; nothing in myGov disappears because you ignored an email

How to check a message you've received

Never tap a link in an unexpected message. Instead, paste the text into the free message checker for an instant verdict, or check a suspicious link with the link & website checker. To verify directly, contact myGov through its official app or the number on its real website — never the details in the message itself.

Understand the scam and the brand

Not sure about a message?

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Frequently asked questions

Is this myGov message real or a scam?

The messages on this page are defanged examples of myGov impersonation scams — real reported patterns, not genuine myGov messages. To judge a specific message you've received, paste it into the free Scam Scanner checker for an instant verdict, or verify it directly through myGov's official app or website.

How can I tell a fake myGov message from a genuine one?

Genuine messages: Genuine myGov SMS show the sender ID 'myGov' — but scammers can spoof sender IDs, so judge the message, not the name it appears under. The examples below break down the tells that give a fake away — unexpected links, urgency, and requests for payment or details. If anything asks you to click a link or hand over information, treat it as suspicious until you've verified it independently.

What should I do if I already clicked a link or paid?

Act quickly: contact your bank, then follow the step-by-step recovery guide at /what-to-do. It walks you through who to contact — your bank, IDCARE and the right reporting channel — in the order that matters most.